How To Use Customer Survey Questions Successfully To Upgrade Your Sales And Income
Being a customer yourself to some sort of product or another, what might be YOUR answers when approached in regard to these two questions: When is the best Time to sell a product ? Who is the best Customer ? A little hint might be of help here - this is what actually lies behind the idea of any Customer Survey Questions (and there are more, as you will see in a moment).
To some extent, taking part in answering customer survey questions – either in focus groups meeting, on the phone or via the internet – is a very tempting option to start making some extra cash, isn't it ?
If earning some extra cash (or even more than "some") is what you are looking for right now, simply click here to discover the various options with low risk and high success rates. More importantly, download this Special Review - and receive some healthy tips How To Avoid Scams, How NOT To Lose Your Money to "just looking nice" offers. Find out How To Focus only on the Programs With Good and Higher Prospects to put your limited time to proper use. How To Earn As Much As You Can along this period. Especially how to choose the best offer for you in this area, what to take a good look at before you decide, or sign up to anything new. For all other interests - let's consider now the business aspects of customer survey questions.
Why is it that so many serious corporation take the time and spend the money to even make customers surveys ? After all, they may already have very good, serious money making products ?!
The answer lies in LISTENING !
Listening to what ?
Picking up the most minute details that are needed to know exactly how to make even more money with the same product, the same service or their derivatives (these are "sub" products and "sub" services). To help choose the best option to promote right now. To create a long term, healthy, beneficial relationship with your customers (and when properly applied – with your suppliers as well).
Here are some ways where customer survey questions may help you save a lot of time and money - Consider this example:
1. Let's say you are a hairdresser, going to invest a significant sum on purchasing a new type of a hair die, offering more durability, looking nicer for a longer period of time. The supplier insists that you put the cash up front. Yet, this is a brand you have no prior experience with. You may have heard somewhere (you do not remember from whom) that it is "a good one", but have no other information at this time. Would you spend the money ? And If there is a way to lower the risk in advance ?
Let's say that instead of investing the money first, using the famous "trial & error" method, you start asking your clients what do THEY think of the new hair die ? what kind of experience did they already have ? listen closely, to get a feeling whether they will also be willing to pay more for this upgraded service.
And here is another one:
2. Imagine that you are a massage therapist, operating a home based health clinic. Winter is coming, the temperature is going to drop and you are looking for a proper way to give your patients a relaxing experience. What is the best way to spend your money going for heating ?
You might consider asking your clients these questions:
- How do you feel in the waiting room ? how would you describe the feeling in your feet in comparison to your upper body, for example, while sitting ?
- What will improve your experience in the massage room ? on the massage bed / on the massage mattress (if you give Shiatsu, or Feldenkrais, for example) ?
You might be surprised to learn that while sitting, your patients prefer a quiet heat from above ( a medium priced infra-red heater, or higher priced air-conditioning unit might be helpful here), YET they feel continuously uncomfortable with them during the session laying down. Here, someone may volunteer to use something used in many homes (and is on the lower side of the price spectrum) – a heating sheet ! this may have a drastic effect on your clients' contentment, benefiting both their health & pleasure and your success & income.
Click here to free download the basic rules how to structure your customer survey questions with the right questions that will generate the most beneficial information to apply in YOUR home based or small to medium business